Conflict Resolution

Under the terms and for the purposes of art.18 of Law 144/2015, of September 8, we inform you that the available ADR entity is the CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo, with the following contacts:

CNIACC – Centro Nacional de Informação e Arbitragem de Consumo

Web: www.cniacc.pt
E-mail: geral@cniacc.pt
Telephone: 253 619 107 – from 9H00 to 16H00

For more information consult the Portal do Consumidor www.consumidor.gov.pt